- All
- Public Sector Transformation
Creating A National Customer Service Policy
Public Sector Transformation
Project Started on
Jan
2012
Project status
GreenGreen
Yellow
Red
Orange
- On-track
- Slightly Off-track
- Very Off-track
- Stalled
Project Overview
Customers are demanding more from government and this has forced us to strengthen the on-going customer service programme and to be more innovative and strategic in our approach The public sector is the country’s largest service provider, and any improvement in service quality will have a positive impact on our millions of citizens, residents, members of the diaspora and our investors.
Reducing The Time It Takes To Obtain An Electricity Connection
Public Sector Transformation
Project Started on
Jan
2012
Project status
YellowGreen
Yellow
Red
Orange
- On-track
- Slightly Off-track
- Very Off-track
- Stalled
Project Overview
As ‘getting electricity’ is one of the key indicators under the Doing Business Index, the Cabinet Office has been working closely with the Ministry of Science, Technology, Energy and Mining (MSTEM), to modernize and automate the processes and procedures.
Reducing The Time It Takes To Register A Business
Public Sector Transformation
Project Started on
Jan
2012
Project status
GreenGreen
Yellow
Red
Orange
- On-track
- Slightly Off-track
- Very Off-track
- Stalled
Project Overview
In April 2014, the Companies Office of Jamaica (COJ) launched the business super-form which reduced the need for applications for new business to be completed in multiple agencies.
Simplifying & Automating Processes for Development of Applications
Public Sector Transformation
Project Started on
Jan
2012
Project status
YellowGreen
Yellow
Red
Orange
- On-track
- Slightly Off-track
- Very Off-track
- Stalled
Project Overview
This project responds to the Doing Business indicators for dealing with construction permits.