Creating A Culture Of Service Excellence

October 26, 2021 PSMD News

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction.

This is being done under the Service Excellence Programme (SEP), an initiative of the Public Sector Transformation and Modernisation Division (PSTMD) of the Office of the Cabinet, which is leading the Government’s drive for continuous service improvements in the public sector.

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