Highlights

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

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The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

We employ around 300 staff. Our main offices are at @A Devon Road, Kingston 10. Cabinet is supported by five primary units in the Cabinet Office;

  1. The Cabinet Secretary’s Office
  2. Cabinet Support and Policy Division (CSPD): Cabinet Recording Secretariat, Policy Analysis and Review Unit (PARU), Performance Monitoring Evaluation Unit (PMEU)- supporting collective government, helping to ensure the effective development, coordination and implementation of policy, developing the government’s capacity for strategic planning, performance monitoring and evaluation.

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  3. Public Sector Transformation and Modernisation (PSTM) Division: Programme Planning and Management Unit (PPMU), Modernisation Programme Implementation Unit (MPIU), Modernisation Policy Development Unit (MPDU)—leading the transformation of the entire public sector, working with Ministries, departments and agencies (MDAs) to design and implement programmes and projects aimed at improving the operation of government and the quality of services delivered.

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  4. Corporate Affairs Division (CAD): Corporate Planning Unit, Management Information Systems, Documentation, Information and Access Unit.

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  5. National Security Policy Coordination Unit (NSPCU): Coordinating effective implementation of the National Security Policy for Jamaica.

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