Jamaica Import/Export Inspection Centre One-Stop Shop
Public Sector Transformation

Project Started on

Jan

2017

Project Ended on

Aug

2017

Current Status

An Agreement was reached between trade regulatory Ministries (MOH, and the former MOA and MIIC - now MICAF) to fund and support the project.

Project status

Yellow
  • On Track
  • Slightly Off-track
  • Very Off-track
  • Stalled

In 2009, the Jamaica Import/Export Inspection Centre (One Stop Shop) JIIEC was opened in Kingston to provide a central location for the inspection of traded goods.

Before being set up, customers involved in import and export of goods had to endure a tedious process of visiting multiple agencies in multiple locations to access all the needed services. With the new facility, inspections processing time is down from several days to few hours now that all regulatory agencies are accessible in a single location.

The One Stop Shop facility brings together all regulatory agencies involved in the inspection process to a single location so that all inspection processes take place in one place - eliminating overlaps in the way businesses are conducted.

Taking lessons from the establishment of the Kingston One Stop Shop, One Stop Shop operations are now being established at a second location identified in Montego Bay.

Working with the Ministries of Health, Agriculture and Industry Investment and Commerce, the Cabinet Office has facilitated the review of the various business processes involved in issuing import/export licences and permits, and carrying out inspections. In 2010, the Import/Export One Stop Inspection Centre was opened in Kingston to provide a central location for the inspection of traded goods reducing the inspections processing time from several days to a matter of hours by making all the regulatory agencies accessible within a single location.

Before the Import Export One Stop Shop was established, customers involved in import and export of goods were required to access multiple agencies to access inspection services. The One Stop Shop facility brings together all regulatory agencies involved in the inspection process to a single location so that all inspection processes take place in one place, eliminating overlaps in the way businesses are conducted at the Wharf, eliminating the need for customers to physically access different places to conduct related business in getting their goods at the Ports of Entry; and establishing one physical location on the port where all the regulators are accessible to the customers. This has effectively removed the burden on exporters and importers to interface with several different government agencies has and ultimately reduced the time for the entire inspection process from seven days to three hours. Building design and layout is drafted for approval of the relevant stakeholders and refurbishing of the identified location is to being completed.

Businesses involved in the import and export of goods can now move trade goods more quickly, with turnaround times for accessing inspection services reduced by approximately seventy-five per cent. Taking lessons from the establishment of the Kingston One Stop Shop, One Stop Shop operations are now being established at a second location identified in Montego Bay.

  • (_/_/_) Following the establishment and successful operation of the Import/Export Inspection Centre at Berth 11, Kingston Wharf, which allows regulatory inspections to be coordinated from a single location, preliminary work has commenced for the establishment of a similar facility at the Montego Bay Port. Agreement was reached between trade regulatory Ministries (MOH, and the former MOA and MIIC - now MICAF) to fund and support the project under the leadership of the Cabinet Office. The PAJ has indicated that a facility located on the Montego Bay Port can be used to temporarily house the One Stop Shop, until a more permanent location is created after development works on the port have been completed. Estimates are currently being finalized with a view to procuring the services of a contractor to rehabilitate the building.

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Project Updates

Strengthening public sector capability to deliver efficient and effective services by: Improving Human Resource Management Improving  Information and Communications Technology Management (ICTM) Improving Control Systems and Accountability Mechanisms Download the full Power Point Presentation HERE.