Highlights

Prime Minister, Andrew Holness (second right), laughs at a joke made by Science, Energy and Technology Minister Dr Andrew Wheatley (right) at the official launch of the GOV.JM web portal at the Office of the Prime Minister in Kingston. Others (from left) are Chairman of the eGov Jamaica Limited Board, Dr Lloyd Waller; and Principal Director of the Public Sector Transformation and Modernisation Division in the Cabinet Office Wayne Robertson.

GOVERNMENT on Wednesday launched its E-Portal, an online gateway to all government information and services. The portal — GOV.JM — is expected to be the central place to perform online transactions with the government, find

Principal Director of the Public Sector Modernisation Programmme, Office of the Cabinet, Wayne Robertson.

A Development Applications Review Process (DARP) Public Portal 11 has been created to improve the process of application for environmental and construction permits. It is part of the Application Management and Data Automation (AMANDA) system

Public Sector Transformation and Modernisation Division Director General, Veniece Pottinger-Scott.

Amidst complaints about less-than-desirable public-service delivery, the Government of Jamaica is pushing ahead to achieve world-class customer service through the more than 200 public-sector institutions islandwide. This is consistent with one of the Vision 2030

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    • Public Sector Transformation

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    Project Overview

    Customers are demanding more from government and this has forced us to strengthen the on-going customer service programme and to be more innovative and strategic in our approach The public sector is the country’s largest service provider, and any improvement in service quality will have a positive impact on our millions of citizens, residents, members of the diaspora and our investors.
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    Project Overview

    As ‘getting electricity’ is one of the key indicators under the Doing Business Index, the Cabinet Office has been working closely with the Ministry of Science, Technology, Energy and Mining (MSTEM), to modernize and automate the processes and procedures.
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     2012

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    Project Overview

    In April 2014, the Companies Office of Jamaica (COJ) launched the business super-form which reduced the need for applications for new business to be completed in multiple agencies.
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    Project Started on

     Jan

     2012

    Project status

    Yellow
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    • On-track
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    Project Overview

    This project responds to the Doing Business indicators for dealing with construction permits.