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The Jamaica Import/ Export Inspection Centre (JIEIC) has reduced turnaround time for the inspection of commercial goods coming into the country from an average of twenty-four (24) hours to an average of four hours. The


The Public Sector Transformation and Modernisation (PSTM) Programme is creating a more capable and effective public sector by:

  • Removing bureaucratic processes that add no value;
  • Centering operations on citizens’ needs; and
  • Being more economical in its operations.

By providing the services that our businesses and citizens need, the Programme is helping our businesses compete and is offering public services our citizens can depend on.

The current Programme is addressing issues at the heart of public sector performance, and is focused on the transformation of the Public Service to improve service delivery and enhance Jamaica’s competitiveness and economic growth.

The reform of the public sector is  ongoing and  far from done. Nevertheless, there has been good progress in creating an environment that favours trade and investment and one that facilitates quicker, simpler citizen services.

The current programme, is focusing on:

ICT Transformation

Improving integration performance across portfolios and harmonisation of government information infrastructure and systems to enhance service delivery.

HRM Transformation And Strengthening Institutional Capacity

Increasing efficiency in the management of public sector human resources, building their capacity to deliver excellence and strengthening Ministries to manage.

Managing Public Sector Costs

Increasing efficiency, effectiveness, transparency and accountability in the management of public resources.

Trade & Investment Facilitation and Service Excellence

Better customer experiences with a focus on faster movement of goods across our borders, increased value and volume of exports and shorter turnaround time for business start-up.