Prime Minister, Andrew Holness (second right), laughs at a joke made by Science, Energy and Technology Minister Dr Andrew Wheatley (right) at the official launch of the GOV.JM web portal at the Office of the Prime Minister in Kingston. Others (from left) are Chairman of the eGov Jamaica Limited Board, Dr Lloyd Waller; and Principal Director of the Public Sector Transformation and Modernisation Division in the Cabinet Office Wayne Robertson.

GOVERNMENT on Wednesday launched its E-Portal, an online gateway to all government information and services. The portal — GOV.JM — is expected to be the central place to perform online transactions with the government, find

Principal Director of the Public Sector Modernisation Programmme, Office of the Cabinet, Wayne Robertson.

A Development Applications Review Process (DARP) Public Portal 11 has been created to improve the process of application for environmental and construction permits. It is part of the Application Management and Data Automation (AMANDA) system

Public Sector Transformation and Modernisation Division Director General, Veniece Pottinger-Scott.

Amidst complaints about less-than-desirable public-service delivery, the Government of Jamaica is pushing ahead to achieve world-class customer service through the more than 200 public-sector institutions islandwide. This is consistent with one of the Vision 2030

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The Jamaica Import/ Export Inspection Centre (JIEIC) has reduced turnaround time for the inspection of commercial goods coming into the country from an average of twenty-four (24) hours to an average of four hours. The

The Ministry of Local Government, with the support of the National Environment and Planning Agency (NEPA), and the Office of the Cabinet, has completed installation of the Application Management and Data Automation (AMANDA) system in

Veteran journalist Ian Boyne speaks with Mrs. Veniece Pottinger-Scott-Director General Public Sector Transformation and Modernisation. Watch below.  

Government operations cost too much. The Civil service must become less expensive and more strategic.

The relentless pressure to save money requires that we pull tighter reigns on government spending, find different modes of delivering services where we share certain back office support function between departments and divest the government of high cost services that can be better delivered through private enterprise or other modes.

While the Government has made significant progress in the management of its public finances over the past six years, weaknesses still remain.
Recent assessments reveal that weaknesses in the control systems and accountability mechanisms; particularly in external and internal audit, public procurement, and parliament oversight of public finances, still hamper the management of budget resources and pose challenges to efficient service delivery.


  • All
  • Create better citizen experiences
  • creating better customer experiences
  • Faster movement of goods across our borders
  • Reduce time for business start-up