Highlights

Gov’t launches online gateway to information, services
Prime Minister, Andrew Holness (second right), laughs at a joke made by Science, Energy and Technology Minister Dr Andrew Wheatley (right) at the official launch of the GOV.JM web portal at the Office of the Prime Minister in Kingston. Others (from left) are Chairman of the eGov Jamaica Limited Board, Dr Lloyd Waller; and Principal Director of the Public Sector Transformation and Modernisation Division in the Cabinet Office Wayne Robertson.

GOVERNMENT on Wednesday launched its E-Portal, an online gateway to all government information and services. The portal — GOV.JM — is expected to be the central place to perform online transactions with the government, find

Online portal to fast-track applications for development permits
Principal Director of the Public Sector Modernisation Programmme, Office of the Cabinet, Wayne Robertson.

A Development Applications Review Process (DARP) Public Portal 11 has been created to improve the process of application for environmental and construction permits. It is part of the Application Management and Data Automation (AMANDA) system

Gov’t Committed To World-Class Customer Service Delivery
Public Sector Transformation and Modernisation Division Director General, Veniece Pottinger-Scott.

Amidst complaints about less-than-desirable public-service delivery, the Government of Jamaica is pushing ahead to achieve world-class customer service through the more than 200 public-sector institutions islandwide. This is consistent with one of the Vision 2030

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Turnaround Inspection Time for Importers Sped Up by Eighty Percent

The Jamaica Import/ Export Inspection Centre (JIEIC) has reduced turnaround time for the inspection of commercial goods coming into the country from an average of twenty-four (24) hours to an average of four hours. The

Real-Time Tracking Enabled For Customers of the Development Applications Review Process

The Ministry of Local Government, with the support of the National Environment and Planning Agency (NEPA), and the Office of the Cabinet, has completed installation of the Application Management and Data Automation (AMANDA) system in

The Performance Monitoring and Evaluation System (PMES) is a comprehensive monitoring and evaluation framework that includes an inventory of activities, resources, performance measurement, results and governance information. The PMES provides a formal process for the Government of Jamaica to set broad strategic priorities, underpinned by a framework in which Ministries, Departments and Agencies prepare four-year Strategic Business Plans on an annual basis, with performance indicators and targets to support effective monitoring, evaluation and reporting on results.

As a public management tool, the PMES is used to improve the way in which government achieves results by examining outcomes and impacts of policies, programmes and projects which can be used to inform decision-making.  It provides a means whereby reliable performance feedback can be ascertained.

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