Highlights

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

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The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

Cabinet Committees are deliberative fora comprised of members of the Cabinet. The Committees are considered an integral part of the decision-making process of Cabinet, as they make the agenda of Cabinet more manageable by providing opportunities for in-depth discussion of issues; and the resolution of inter-ministerial conflict on policy issues. Cabinet Committees may be constituted as the need arises and the focus of existing committees may be amended.

Ideally, the Cabinet Committee system is ‘intended to be greater than simply the sum of its constituent parts’, as the system is designed to make available to Cabinet Ministers a specialized cadre of senior public officials who bring together wider knowledge, expertise and perspectives of varying Ministries, Departments and Agencies to increase the likelihood of better conclusions. The recommendations of all Cabinet Committees are then referred to Cabinet for final decision.