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The public sector exists to facilitate and not frustrate our customers

AREAS OF FOCUS

FEATURED PERFORMANCE TARGETS

Public Sector Transformation
GOV.JM will become the Government of Jamaica’s online gateway to all government information and services. As the website evolves, it will be the central place to perform online transactions with the government, find information on how and where to access government’s services and receive feedback.

Current Status Green

GOV.JM has been launched. It is the new gateway that will become the single online space for accessing information on government services.
Public Sector Transformation
As ‘getting electricity’ is one of the key indicators under the Doing Business Index, the Cabinet Office has been working closely with the Ministry of Science, Technology, Energy and Mining (MSTEM), to modernize and automate the processes and procedures.

Current Status Yellow

The new Electricity Act tabled in 2015, has required a reconceptualization of the roles of the Government Electrical Inspectorate (GEI) and the BoE.

UPCOMING EVENTS

Cabinet launches website
Jan 1 @ 12:00 am

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CONSULTATIONS

Give your views on new or changing government policies by responding to consultations. These responses are taken into into consideration before making decisions.

QUICK LINKS

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should