Highlights

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

    • All
    • Public Sector Transformation

    Project status Legend

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    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled
    Trade Facilitation Single Window
    Public Sector Transformation
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    Project Started on

     Jan

     2016

    Project status

    Green
    Green
    Yellow
    Red
    Orange
    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled

    Project Overview

    We are developing a trade facilitation single window to provide a single entry point for all import export and transit related regulatory requirements, as a means of improving connectivity between Customs offices, port and terminal operators, other regulatory agencies and traders.
    ug-1

    Project Started on

     Jan

     2017

    Project status

    Yellow
    Green
    Yellow
    Red
    Orange
    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled

    Project Overview

    The One Stop Shop facility brings together all regulatory agencies involved in the inspection process to a single location so that all inspection processes take place in one place - eliminating overlaps in the way businesses are conducted.