Highlights

The Government is creating a culture of service excellence in the public sector with a focus on quality in service delivery and customer satisfaction. This is being done under the Service Excellence Programme (SEP), an

Prime Minister, the Most. Hon Andrew Holness, says the Government remains committed to providing customer service excellence in the public sector. “Within the context of the public sector, both our internal and external customers should

Cabinet is shortly expected to deliberate on the proposed implementation of a Government of Jamaica Employee Management Policy. The Policy incorporates minimum standards that will, among other things, standardise the approach to employee performance management

    • All
    • Public Sector Transformation

    Project status Legend

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    • On-track
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    Project Started on

     Jan

     2012

    Project status

    Green
    Green
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    • On-track
    • Slightly Off-track
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    • Stalled

    Project Overview

    GOV.JM will become the Government of Jamaica’s online gateway to all government information and services. As the website evolves, it will be the central place to perform online transactions with the government, find information on how and where to access government’s services and receive feedback.
    Standardising, Digitising And Sharing Data
    Public Sector Transformation
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    Project Started on

     Jan

     2012

    Project status

    Green
    Green
    Yellow
    Red
    Orange
    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled

    Project Overview

    As a first step in advancing the objectives of Government-wide data sharing, the Cabinet Office is working with the Jamaica Archives and Records Department (JARD) to develop a Records and Information Management (RIM) Policy for Cabinet approval.
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    Project Started on

     Jan

     2012

    Project status

    Green
    Green
    Yellow
    Red
    Orange
    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled

    Project Overview

    GovNet is envisioned as a government wide communications network for the seamless transfer of information between government agencies and other stakeholders as well as for the provision of on-line services to the public at minimal cost.
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    Project Started on

     Jan

     2012

    Project status

    Green
    Green
    Yellow
    Red
    Orange
    • On-track
    • Slightly Off-track
    • Very Off-track
    • Stalled

    Project Overview

    To maximize the benefits to be gained from a harmonized ICT strategy, there needed to be a governance mechanism in place that would be responsible for leveraging cutting edge technologies and transforming the entire management of GOJ ICT.